Frequently Asked Questions

We support 119+ languages. This includes all regional Balkan languages (Montenegrin, Serbian, Croatian, Bosnian, Albanian), major European languages (English, German, French, Italian, Spanish, Russian), and global commercial languages (Arabic, Turkish, Chinese, Portuguese, Japanese, Korean).

Simultaneous interpretation is delivered in real-time, continuous flow as the speaker is talking (commonly used in international summits via headsets and booths). Consecutive interpretation is structured—the interpreter takes notes and translates during natural pauses in the conversation (perfect for courtroom depositions, audits, and business negotiations).

Pricing is transparent and competitive, calculated based on the service type, language pair, and duration. For on-demand sessions, billing is calculated per minute/hour. For large events, we provide clear flat-rate daily quotes. You can pay securely online via major credit cards or corporate bank invoices, all managed within your platform dashboard.

Yes. All language specialists on our platform are verified native speakers, hold relevant university degrees or professional credentials, and pass our rigorous multi-stage vetting process. This includes specialized terminology assessments for legal, healthcare, and governmental work.

Absolutely. While the platform matching engine runs automatically 24/7 on our mobile app, we also have a dedicated team of language support coordinators available around the clock to handle urgent schedules, emergency medical calls, and enterprise event changes.

Yes. All sessions on Hanioo are end-to-end encrypted via WebRTC. We are fully compliant with GDPR and store no session audio or video content after a session ends. Interpreters are bound by strict NDA and confidentiality agreements.

Absolutely. We have certified court and legal interpreters with specialized credentials. Bookings for court, depositions, and notarial proceedings can be made via the app with at least 24 hours notice.